SHIPPING POLICY

Effective Date: [2025]

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At Shoe n Soul, we work hard to make sure your order reaches you quickly and safely. This Shipping Policy explains how we handle deliveries.

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1. Delivery Locations

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We currently ship across India.

If your area is not serviceable, we will notify you after you place the order.

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2. Processing Time

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Orders are processed within 1–2 business days after confirmation of payment.

Orders placed on weekends or public holidays will be processed the next business day.

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3. Delivery Time

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Standard delivery usually takes 3–7 business days, depending on your location.

Remote or rural areas may take longer.

Delays may occur due to courier issues, weather conditions, or unforeseen circumstances.

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4. Shipping Charges

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Free shipping may be available on orders above a certain amount (if applicable).

For all other orders, shipping charges will be displayed at checkout before payment.

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5. Tracking Your Order

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Once shipped, you will receive a tracking number by email/SMS.

You can use this number to track your order on the courier partner’s website.

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6. Order Issues

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If your package is delayed, damaged, or missing, please contact us at shoensoul@gmail.com or +91 92118 55517.

In case of a lost shipment, we will investigate with the courier before resolving the issue.

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7. Contact Us

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If you have any questions about our shipping policy, feel free to reach out:

Shoe n Soul
📧 shoensoul@gmail.com
📞 +91 92118 55517
📍 C-8 Lawrence Road, New Delhi – 110035